Shipping:
Britt Ryan provides the following shipping methods within the contiguous 48 states and District of Columbia. Please note that shipments to Alaska, Hawaii, and Puerto Rico are only eligible for 2 day shipping, and an additional $25 fee will apply.
FedEx Ground: $0
FedEx 2 Day: $25
FedEx Overnight: $35
*Shipping fees are subject to change.
We are unable to offer international shipping at this time.
For security reasons we are unable to ship to PO boxes or APO addresses.
Orders placed Monday thru Friday before 1:00 PM EST will be processed and shipped the same day. Any order placed after 1:00 PM EST will ship the following business day. All orders placed Friday after 1:00 PM EST thru Sunday will be shipped the following Monday as our offices are closed on Saturday and Sunday. You will receive an email confirmation once your order has shipped with a tracking number. We will be unable to ship any orders on National Holidays nor do we offer Saturday deliveries.
Refusal of Delivery:
If you refuse delivery of an order you have placed, it will be returned to our warehouse and you will receive a refund for the merchandise and tax paid. Shipping charges are non refundable.
Return/Exchange Policy:
If for any reason you are not fully satisfied with your purchase, Britt Ryan will accept returns on all full-priced, unworn, unaltered, unwashed merchandise with all original tags attached within 14 days of receiving your items for a full refund. Please note that you must include a copy of the original receipt in order to receive proper credit. Merchandise must be received by our warehouse within 14 days of your original date of receipt. Refunds will be made in the original form of payment. Once the merchandise is received by our warehouse, please allow 7-10 business days for the refund to appear on your credit card or bank statement.
*Customers are responsible for return shipping and handling fees.
*Sale merchandise is not acceptable for return. All sales are final.
Britt Ryan only accepts returns and exchanges for merchandise purchased through brittryan.com. We are unable to make exchanges or accept returns if you have purchased Britt Ryan through one of our specialty store retail partners.
Exchanges:
All exchanges are subject to availability. To exchange, please return your full priced order for a refund and reorder the correct item online.
Please ship returns/exchanges to:
Britt Ryan
Attn: E-Commerce Dept
5636 Connecticut Ave NW #42030
Washington, DC 20015
